Canada’s WestJet cancelled hundreds of flights after flight attendants went on strike on Sunday, following talks with the country’s second-largest carrier that fell through.
According to the airline, approximately 250,000 travellers have had their flights cancelled on a three-day holiday weekend in . More passengers will be affected depending on how long the work stoppage lasts, Reuters reported.
The carrier, which has a domestic market share of 30 percent and flies to destinations in the US, the Caribbean, Central America and Europe, had cancelled 615 flights as of mid-morning Sunday, aviation analytics company Cirium was quoted by Reuters as saying.
What’s happening?
WestJet is majority-owned by Onex Corp. The Canadian Union of Public Employees, which represents 4,400 flight attendants at the carrier, announced the strike on its page.
The union is seeking pay for its members from the time they check in until they clock out, instead of mostly just for time when their aircraft is in motion, Reuters reported.
The union had given 72 hours’ notice on Thursday to WestJet, signaling that a strike could occur if talks failed to produce an agreement. WestJet subsequently issued a lockout notice.
Flight attendants staged a four-day work stoppage last August at larger rival Air Canada in a similar challenge to airlines’ compensation structure.
WestJet’s offer to union
On Sunday, WestJet released details of the deal it said it had offered the union in an effort to avert a strike, including a 13 percent wage increase this year followed by 2.5 percent wage increases each year through 2029.
WestJet also said it offered additional pay for all hours worked, equivalent to another 12 percent salary increase. The company said the premium was offered to address the union’s complaints regarding unpaid work. The proposal also boosted other benefits such as meal per diems, vacation allowance and maternity leave.
Talks fall through
Alexis von Hoensbroech, CEO of the WestJet Group, told Reuters, “We presented a proposal that would have set a new standard for cabin crew in Canada, making WestJet the only airline to offer an hourly rate covering all time before and after flights, plus a double-digit wage increase in year one among other priorities the union raised.”
“Unfortunately, it wasn’t accepted,” Hoensbroech told the Associated Press.
Meanwhile, Alia Hussain, president of the union chapter that represents the cabin crew, was quoted as saying that negotiators “tried until the very last minute to get a fair deal that recognises the value of the work cabin crews do”.
“WestJet’s offer did not go far enough,” Hussain said.
Both sides said they were willing to resume negotiations to reach an agreement.
Refund to flyers
WestJet said on Sunday it would refund or reaccommodate affected passengers, although some travelers posting on social media reported difficulties reaching the airline’s customer service department and confusion about what to do next.
Patty Hajdu, Canada’s jobs minister, said the latest developments in the dispute at the carrier were disappointing.
“A strike or lockout does not mean an agreement can’t be reached; the expectation is that parties can and should come to an agreement at the bargaining table,” she was quoted as saying.
The intervened to stop the Air Canada strike last year, but flight attendants eventually defied that effort. The union’s WestJet division said it hoped the Canadian government would not interfere in the bargaining process.
